F.A.Q.

Guida ai servizi dell’Hotel Alfonsina

Welcome to the FAQ and Service Guide section of Hotel Alfonsina!

We are happy to provide you with a pleasant and carefree stay experience, and we hope this section will help answer your questions and meet your needs during your stay.

In this section you will find useful information about hotel services, reservation policies, payment options, local activities and attractions, and more. If you have any further questions or needs, please do not hesitate to contact our team, always ready to assist you in any way possible.

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F.A.Q.

What does Board 3/4 include?

Board 3/4 is a comprehensive treatment that offers the best of Hotel Alfonsina’s cuisine to its guests. Cuisine is a key aspect of the vacation, so a mix of traditional and Mediterranean dishes is brought to the table each day to delight guests’ palates with unique flavors.

Board 3/4 includes gourmet breakfast, which is served each morning from 8:00 to 10:00 a.m., where guests can choose from the sweet or savory items of the day or can order one of the special dishes from the a la carte menu.

In addition, you can enjoy a light lunch buffet from 12:30 p.m. to 2 p.m., with a wide selection of appetizers, soups of the day, main courses and fresh salads, or compose your own poke with the day’s offerings.

Finally, every day at 8 p.m. guests can enjoy dinner with a rich buffet of appetizers, a choice of three first and three second courses, homemade desserts, and a wide selection of wines from the wine list.

With Hotel Alfonsina’s Board 3/4, guests can enjoy the best local cuisine directly at the hotel with maximum flexibility.

Do you welcome pets?

At Hotel Alfonsina we are happy to welcome your four-legged friends as well!

Let us know in advance that you will be taking your pet on vacation with you, and make sure you have notified us during the reservation process. Please note that dogs up to medium size are allowed for an additional fee of 10€ per day, with a reduced rate to 45€ total in case of 7-night stays.

We understand that vacation is a time to fully enjoy the company of your pets, which is why near our hotel you can find equipped beaches that welcome our four-legged friends. Our area is ideal for long walks by the sea and fun outdoor games with your faithful companions.

Out of respect for other guests and for common rules of hygiene, we ask that you make sure that your pet respects the rules while staying at Hotel Alfonsina. We encourage you to bring all necessary items for your pet’s well-being, including bowls, pillows and toys.

What to do to make reservations?

To book your stay at Hotel Alfonsina, you can fill out the form on the Book Now page of our website. Alternatively, you can send a
WhatsApp message to 0541 647792
, an email to
martina@hotelalfonsina.it
, or call directly at
+39 0541 647792
. You will receive a personalized quote that you can confirm directly or through the chat in the reservation system.

To guarantee your reservation, we ask that you send a deposit equal to 30% of the quote by the deadline agreed upon with our team. Once we receive the deposit, we will confirm the reservation and provide you with all the necessary information for your stay at Hotel Alfonsina.

Remember that our team is always available for any questions or needs you may have. We are happy to assist you throughout the booking process to ensure that your stay is perfect in every detail.

What are the Check-In and Check-Out times?

Hotel Alfonsina has specific Check-In and Check-Out times to ensure efficient service and maximum guest satisfaction.

Check-In can be done from 2 p.m. on the day of arrival, but we kindly ask you to respect the time agreed upon when booking. This avoids crowds and ensures quick and efficient delivery of keys and information needed for the stay.

As for Check-Out, it is scheduled by 10 a.m. on the day of departure. In case of need, you can use the luggage room to store your luggage while waiting for your return journey or next departure. In any case, it is important to adhere to the Check-Out time to ensure cleanliness and preparation of rooms for subsequent guests.

Is parking available?

Hotel Alfonsina provides its guests with several options for parking during their stay.

Free street parking is available near the facility, subject to availability of parking spaces. Alternatively, reserved parking can be reserved 500 meters from the hotel at the Volta Parking Lot on Via Lungorio, 1.

Tutte le informazioni utili

Guida Servizi

Hotel Info

Reception Hours

Reception service operates from 8 a.m. to midnight.

Should you return after midnight, you may ring a bell placed outside the entrance and the staff on duty will let you in.

It is possible to settle the room bill the night before departure from 9 p.m. to 10 p.m. or the same morning from 9:30 a.m. to 10:30 a.m.

WiFi Password

Network: Hotel Alfonsina
Password: H.Alfonsina53

Wait for the Login page to open.

Access the network through a social network account or personal email.

Mealtimes

Breakfast service starts at 8:00 am and ends at 9:30 am.
The Light Lunch buffet starts at 12:30 p.m. and ends at 1:30 p.m.
Dinner is served at 7:30 pm.

Check In / Check Out

It is possible to carry out Check-In operations from 12 noon on the day of arrival. In compliance with current regulations, in order to avoid gatherings, it is requested to respect the time agreed upon at the time of booking.

Check-Out is by 10 a.m. on the day of departure. Use of luggage storage is possible.

TV remote control (Sat, Sky and DAZN channels)

To make our guests’ stay even more comfortable and ensure a wide choice of quality TV programs, we have equipped all our rooms with SKY HD and DAZN Channels. The service is free of charge.

Our centralized digital system provides 12 Sky channels that are always on, visible in all rooms, and can be selected and changed at any time directly from the front desk according to your preferences.

You can find the 12 Sky channels from channel 301.

Satellite channels are available from channel 501.

Safety deposit box

Use of the safe is free of charge.
If electronic: refer to the procedure in each room.
If mechanical: ask for the key at the Front Desk.
If needed, a safe is also available at the Front Desk.

Heating / Air Conditioners

Each room is equipped with an air conditioner/heat pump.

In each room there is a wheel located near the entrance.

In summertime, the temperature is set at 20°C, and it is possible to increase (up to +3°C) or decrease (down to -3°C) the temperature.

In the winter period, the temperature is set at 22°C, and it is possible to increase (up to +3°C) or decrease (down to -3°C) the temperature.

Phone

To make a call lift the handset, dial 0 (zero), wait a moment and dial the desired phone number.
Ex. 0 0541 647792

To call the Hotel Front Desk – service operating from 8 a.m. to midnight – lift the handset and dial 9 (nine) or otherwise dial 200 (two hundred) and wait for an answer.

Wake-up Service

Wake-up service can be activated by contacting the Front Desk by phone or by requesting it in person.

Tourist Tax

As part of the provisions on municipal federalism (Legislative Decree 23/2011), the Municipality of Riccione introduced by CC. resolution No. 13 of 11/04/2013 the Tourist Tax effective June 01, 2013.

The tourist tax is payable by individuals who stay overnight in accommodations in the Municipality of Riccione, up to a maximum of 7 consecutive nights.

They are exempt from paying tourist tax:
– individuals residing in the municipality of Riccione
– minors up to the age of 14 years of age
– individuals who assist inpatients admitted to health facilities located in the municipal territory, at the rate of one companion per patient
– Personnel belonging to the State and Local Police, other armed forces, as well as the National Fire Department who are staying for service requirements
– Bus drivers and tour leaders who provide assistance to organized groups. Exemption applies for each coach driver and each tour leader per 25 participants
– The staff employed by the operator of the accommodation facility working there
– The severely handicapped, certified in accordance with the law, and an accompanying person
– Retirement groups organized by public institutions (so-called social tourism) aged 65 years or older
The application of the exemption is subject to the delivery by the interested party, to the manager of the accommodation facility, of a special declaration in lieu of affidavit, made in accordance with Presidential Decree no. 445/2000 as amended.

Tourist tax is €1.20 per person per night.

Nearby

Restaurants, Bars and Fast Food

Restaurants

  • Nimiri | 300m walk
    Viale Tasso, 21A – Riccione
    Phone: 0541 697463
    Recommended for: Sushi
  • Ristorante Pizzeria Da Gianni | 400m walk
    Viale Dante, 127 – Riccione
    Phone. 0541 643221
    Recommended for: Pizza & Fish
  • Ristorante Santa Lucia | 450m walk
    Viale Piacenza, 8 – Riccione
    Phone. 0541 648580
    Recommended for: Meat
  • Birrodromo | 550m walk
    Via Lungorio, 1 – Riccione
    Phone. 331 312 6927
    Recommende for: Pizza, Beer and Gourmet sandwiches
  • Ristorante da Lele | 1km walk
    Viale Gabriele D’Annunzio, 94C – Riccione
    Phone. 0541 644124
    Recommended for: Fish

Fast Food

  • My Burger | 280m walk
    Viale Dante, 220 – Riccione
  • La Piada di Kino | 450m walk
    Viale Dante, 255 – Riccione
  • Gelateria Panna e Cioccolato | 600m walk
    Via Lungorio, 1 – Riccione
  • Il Vicolo Piadineria | 950m walk
    Via Latini, 11 – Riccione
  • Azuki Sushi | 1,9km walk
    Viale Lazio, 4 – Riccione

Bar

  • Loca | 450m walk
    Viale Dante, 107 – Riccione
    Recommended for: Breakfast and Cocktails
  • Caffè del Porto | 500m walk
    Viale Gabriele D’Annunzio, 4 – Riccione
    Recommended for: Breakfast and Cocktails
  • Pastrocchio | 550m walk
    Via Cortemaggiore, 6/a – Riccione
    Recommended for: Brunch
  • Bevabbè | 1,1km a piedi
    Viale Filippo Corridoni, 37 – Riccione
    Recommended for: After Dinner
  • Venticinque | 1,2km walk
    Piazza XXV Aprile, 7 – Riccione
    Recommended for: After Dinner

ATMs (Automated Teller Machines)

  • Riviera Banca (Fil. Riccione Dante) | 300m walk
    Viale Zandonai, 10 – Riccione
  • Credit Agricole Italia (Fil. Riccione Dante) | 400m walk
    Viale Dante, 249 – Riccione

Pharmacies

Farmacia Comunale 3 Riccione | 200m walk
Viale G. Puccini, 9 – Riccione

Parafarmacia Omeopatia Dante | 280m walk
Viale Dante, 219/221 – Riccione

Farmacia Dell’Alba | 500m walk
Viale Dante, 250 – Riccione

First Aid and Medical Guard

Tourist Medical Guard | 750m
Via Cilea, 6 – Riccione
Phone. 0541 644174

Ceccarini Hospital – Emergency | 1,7km
Via Frosinone, 1 – Riccione
Phone. 0541 608511

Beaches

You will be able to choose the beach of your choice, in line with your tastes and desires, and we will be happy to suggest the most suitable option for you based on the services offered. Beaches 95 and 99 are equidistant from the hotel and both offer safety, fun and lots of relaxation!

At the time of booking, you can choose to reserve umbrella and sunbeds directly with the lifeguards at a discounted rate.

  • Bagni Rina 99: Il bagno 99 Rina è stato completamente rinnovato durante l’inverno. The family management guarantees friendliness and willingness to meet your every need so that you can enjoy a carefree stay and complete relaxation. Currently the establishment is run by Otello and family, this family management handed down through generations, distinct Romagna friendliness and continuous innovation are the cornerstones of their work. And it is thanks to this that for decades now so many families have chosen Beach 99 to spend their vacations, contributing to the deep relationship of friendship and welcome that is breathed in this bathing establishment.
    Tel: +39 0541 648470
  • Beach 95 Marco: Beach 95 Marco, was completely renovated in 2013. Featuring large, well-spaced pagoda-style umbrellas and four rows of typical riccionese tents, white and blue in color, it is the perfect place to spend your vacation full of sea, sun and fun! For your well-being and that of the little ones, the beach 95 pool is filled with sea salt water to promote relaxation, tanning, ward off allergies, unpleasant odors, and leave the skin relaxed and soft.
    Tel: +39 335 812 3839

Useful Numbers

Card Blocking

ATM tel. +39 800822056
AMEX: tel. +39 0672282
Diner’s Club: tel. +39 800864064
CartaSì MasterCard Visa: tel. +39 800151616
Cariplo Cartamoneta (MasterCard Visa): tel. +39 800825099
Americard (MasterCard Visa): tel. +39 800821001

Emergency

112 – Polizia, Carabinieri, Ambulanza, Vigili del Fuoco, Guardia di Finanza

Carabinieri Comando Compagnia Riccione: 0541 426100

Polizia Locale Riccione: 0541 649444

Public Transportation

Train Station

Riccione Train Station | 1,2km walk
Piazzale della Stazione – Riccione

Bus and TRC

Stop: 46 Leoncavallo | 220m walk
Line 11

Stop: 15 Dante | 300m walk
TRC

Download the Moovit app to get around freely on public transportation!

Taxi

Taxi Riccione
Phone. 0541 600559